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I agree to the Terms & Conditions and I authorize Shriram Housing Finance Limited (SHFL) & its representatives to call or SMS/Whatsapp me with reference to my loan applications and also to make any enquiries regarding my credit history with them.
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Resolution Desk

The complaint if any, directly received by corporate office from the customer, will be attended in consultation with the concerned branch. Similarly, the complaint(s) if any, received at branch (es) other than through Complaint Register, shall be recorded in the Complaint Register and redressed in consultation with Corporate Office.

SHFL will make available facilities at each of its branches and offices for the customers to lodge and/or submit their complaints or grievances, if any. 

Grievance Redressal Officer

Mr. Sanjiv Gyani
Shriram Housing Finance Limited 
Level 3, Wockhardt Towers, East Wing
Bandra Kurla Complex, Mumbai - 400051
Phone: (022) 42410400


In case the response is unsatisfactory or the response is not received from the company within reasonable time (6 weeks) or the customer is dissatisfied with the response received, the customer may approach NHB at the following address / mail id.

Grievance Redressal Policy & Mechanism

Grievance Redressal - Grid

National Housing Bank

Online mode : https://grids.nhbonline.org.in


Offline mode:

National Housing Bank  

Department of Grievance Redressal

4th Floor, Core 5-A, India Habitat Centre

Lodhi Road, New Delhi - 110003