Annual Report 2021-22


Building Momentum Driving Growth

remains our credo, supported by prudent strategies and agile execution.

Notwithstanding operational hardships, FY’22 saw us strengthen our mission of helping Indians own their dream homes. We continued to serve thousands of customers during the year, especially the underserved segments of society.

We are expanding and deepening our national footprint, engaging more with our customers, reinforcing our systems and processes and decentralising our credit functions with multiple control points.

Our teams are empowered to take quick decisions, leading to faster TATs and a high-quality portfolio. We have crossed many significant milestones during the year, growing our brand reputation and recall.

With our proven ability to underwrite diverse customers, our strategies are now geared towards building momentum on all fronts and driving growth.

Shriram Housing Finance Limited (SHFL) is among the country’s fastest growing affordable housing finance companies.


Housing for All

Implementing the National Vision of ‘Housing for All’ in our ‘Shriram’ way by reaching out to all section of the population with innovative home loan schemes.


Finding Ways to Funding Homes

To serve the under-served population of the country in fulfilling their aspiration of owning a dream home by ‘Finding Ways to Funding Homes’.

Shri R. Thyagarajan

Founder, Shriram Group





Founded by Shri Ramamurthy Thyagarajan in 1974, Shriram Group is today among the leading financial services companies in India. Starting as a chit funds business, the Shriram Group has grown into ₹ 1 Lakh + Crore conglomerate with diverse presence in financial services with 8 companies serving more than 21.5 Million lives in India.

With a purpose to ‘serve the underserved’, Shri R. Thyagarajan has built a group with combined assets under management (AUM) exceeding ₹ 1.75 Lakh + Crore, run by 74,500 employees and 3950 offices nation-wide.

A Padma Bhushan awardee in 2013 in the field of trade and industry, Shri R. Thyagarajan’s humility, determination and foresight have enabled him to build Shriram Group as a successful culture-driven conglomerate.

Ravi Subramanian

Managing Director & CEO

Managing Director & CEO’s Statement

At the heart of our success lies the commitment and persistence demonstrated by our employees towards delivering their best. I want to take a moment to express my heartfelt gratitude towards all our dedicated stakeholders..."

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Gauri Shankar Agarwal

Chief Financial Officer

Message from the CFO

It brings me great pleasure in presenting the financial highlights of our Company for the FY’22. In a year defined by the global pandemic and geopolitical upheavals, FY’22 was truly a milestone year for our Organisation. We successfully navigated the unprecedented...

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Initial phase

Nov 2010

Commencement of business

Aug 2011

Registered as HFC under the National Housing Bank

Mar 2013

AUM of

100 Crore

July 2013

First round of equity infusion, completed by SCUF & Valiant
(₹ 200 Crore)

Aug 2014

Raised first bank loan at credit rating of CARE


Growth phase

Oct 2014

AUM of

500 Crore

Sep 2015

AUM of

1,000 Crore

SHFL 2.0-Refreshed approach and business strategy

Nov 2018

New Leadership team in place

Apr 2019

Rated AA by CRISIL

Dec 2019

AUM of

2,000 Crore

Oct 2020

New Brand Identity

Nov 2020

AUM of

3,000 Crore

Mar 2021

Recognised as ET Best BFSI Brands 2021

May 2021

200 Crore

Capital Infusion by SCUF

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Expanding our countrywide reach

Delivering amid challenges

Decentralised credit underwriting

Aiming for the Mission I’m-Possible

With the endeavour to penetrate more cities and fulfil aspirations of people of having their own dream house, we are leveraging the extensive Shriram Group network of branches and massive customer franchise.

Our initiative – ‘Griha Poorti’ is aimed at offering housing finance to the group customers and further strengthening the group offerings for existing customers. We initially launched Griha Poorti in Andhra Pradesh and Telengana and now we are working towards replicating the same concept across all the group branches across the country.

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Branches of Shriram group as on 31st March 2022

Our People. Our Strength.

As a result-focused and people-oriented organisation, we strive to build a work environment that is diverse, open and helps employees strike a balance between professional and personal lives.

Our people remain at the core of our business and we constantly invest towards upgrading their skills and knowledge, keeping them at par with changing market environment.

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Awards and recognition